Medical coders are responsible for translating physician
reports into useful medical codes or the universal codes used by
insurance companies.
Coders translate all the information present in a
patient medical file – diagnosis, treatment, to the supplies used. They
include any unusual procedures done during a patient visit or
treatment.
Medical coders must code all the relevant information.
After a patient is treated or examined by doctors, the insurance company
will require exact data to process the claim. Medical coders pass the
information to the insurance companies methodically and precisely.
It
is vital to be well prepared for a medical coder interview and exhibit
your knowledge and aptitude for medical coding. We have compiled some
common medical coder interview questions and answers in this article.
Right now, there are five major types of medical coding classification
systems that are used by medical coding professionals — ICD-11,
ICD-10-CM, ICD-10-PCS, CPT and HCPCS Level II.
Watch the video for more better understanding for CPT.
Part: 2.
This section covers frequently asked medical coder interview questions
and answers. These questions will be useful for candidates applying for
the position of a medical coder, clinical coder, clinical coder officer,
diagnostic coder, or medical record technician. Both experienced and
fresher medical coders will find this section useful.
1. What is medical coding?
Sample
Answer: Medical coding or clinical coding is the profession of
analyzing a patient clinical statement and translates them into standard
codes specified in the classification system. Insurance companies use
the translated document to process and reimburse their claims.
Government, health care organizations, and research organizations use
the data for studies and research.
2. What are skills do you think a medical coder must possess?
Sample Answer: The main skills a medical coder should possess are,
Good knowledge of medical terminology, anatomy, and physiology along with the prerequisite degree.
An understanding of various diseases, injuries, and medical procedures performed to treat them.
Ability to read and understand medical and surgical reports and patient charts.
Familiarity with classification and coding conventions such as ICD-9, CDC, etc.
Capable of using computer or paper-based data management system.
Good communication skills to confer with doctors, surgeons, etc.
Have good attention to detail and the ability to multi-task.
Have integrity as the medical coder is privy to confidential medical files of patients and other sensitive data.
Focused and driven
3. What are the different phrases used in clinical coding?
Sample Answer: There are three main phases of clinical coding,
Abstraction – We determine a patient’s ailment by reading their record.
How was it treated? Sample Answer We use medical notes, laboratory and
radiology reports, operation notes, etc.
Assignment – We find the appropriate code for each procedure and enter it into the system.
Review – We cross-check if the assigned codes accurately explain what
happened to the patient and the treatment carried out. Reviews are
crucial. We reexamine before all documents before the data submitted.
4. What do you know about ICD codes?
Sample
Answer: ICD code or International statistical classification of disease
is a system of codes that was established by the WHO to describe the
causes of injury, illness, and deaths. ICD codes are 5-7 character
alphanumeric codes beginning with an alpha character. The ICD has two
components:-
ICD-10 CM or Clinical modification code for diagnostic coding
ICD-10 PCS – Procedure coding system for inpatient procedure performed.
5. What are HCPS codes?
Sample Answer: HPCS or Healthcare Common Procedure Coding System has three levels,
Level
1 are 5 digit numbers maintained by the American Medical Association.
The code comprises CPT codes to identify the medical services or
procedures ordered by the physician or licensed medical professional.
Level
II are 4 character alphanumeric codes comprising of one alphabet and
four numbers in the code. We use these codes to identify the products,
pharmacies, and services not used in CPT.
Level III codes are 5
character alphanumeric codes beginning with W, X, Y, or Z used when
Level I and II are unavailable to specify a particular activity or
diagnosis.
6. When are HPCS modifiers used?
Sample Answer:
HPCS modifiers are used by coders when we want to provide extra
information about a service or procedure performed on a patient. We use
the codes to specify.
Specify the area of the body
If the doctors performed multiple procedures in the same visit.
The reason for discontinuing treatment.
7. What are DRG codes?
Sample
Answer: DRG codes stand for Diagnostic related groups. This system
classifies hospital cases into 500 set groups. DRG codes are used only
for inpatient claims from the time of admission to the time of
discharge. Many insurance companies pay only according to these
classifications, and the coder needs to get it right.
8. How is Medical Coding used in the practical world?
Sample
Answer: Medical coding has several real-world applications. The code
has a financial aspect and helps to collect data for the WHO and
governments to run programs to tackle different medical conditions. We
use medical coding in,
Insurance companies pay medical claims are
paid based on the medical codes they receive. It helps in the billing
process. Data aids in the analysis of disease patterns in society.
Governments can formulate programs to combat the disease. The
information can provide statistical data for national and regional
health and death cases.
9. What are some guidelines and tips you will give to a new medical coder who comes to work under you?
Sample
Answer: Some tips and guidelines to work on a medical code assignment
are, It is important to code everything that has been documented. The
code needs to be consistent with the medical record provided by the
physician. Remember not to add anything or miss out on any information.
Report the codes in the right order- The first code used explains the
reason for the patient’s visit to the hospital. ollow the NCCI and MUE
guidelines closely to prevent coding errors. Coding convention is
modified periodically. As a coder, you need to keep yourself updated
with the latest convention.
Use modifiers only when necessary. Do not overuse or use incorrect modifiers.
10. What medical code sets are you familiar with and trained to use?
Sample Answer: I am familiar with the CPT and HPCS and have used these codes in the past. I am currently working on CPT.
Medical coder interview questions for fresher
A
fresher are asked some basic questions to test their knowledge and
determine how much training is required. You should be able to answer
these questions without much thought.
1. Did you take an anatomy and physiology course in school?
Sample Answer: I took a course on anatomy and physiology when I was a student in college.
2. What coding certifications do you have?
Sample
Answer: I have completed my Certified Professional Coder course (CPC)
and plan to become a Certified Outpatient Coder (COC) soon.
3. What is the difference between ICD and CPT coding?
Sample
Answer: The ICD is a globally recognized international coding system
designed by the WHO for diagnosing and describing medical conditions.
While, we use the CPT or Current Procedural Terminology coding for
reporting medical services and procedures such as diagnostic,
laboratory, radiology, and surgery. CPT describes the procedures and
medical services done by the physician or medical practitioner.
4. What is A “J” code in medical billing?
Sample
Answer: J code is a part of the HPCS Code set. The codes correspond to
non-orally administered medication and chemotherapy drugs. J-Codes are
usually used for HPCS Level II Code.
5. What is meant by epistaxis? and What is ICD-10 CM?
Sample
Answer: Epistaxis is the loss of blood from the tissues that line the
nose. The ICD10 is the 10th revision of the International Statistical
classification and related health problems. The code provides a common
code to report and monitor diseases.
6. What is the difference between ICD9 and ICD10?
Sample
Answer: The main difference between ICD9 and ICD10 is that ICD-9 has 5
characters while ICD10 covers 7 characters. ICD 10 has laterality that
ICD9 lacks.
7. What is your opinion about undertaking continuous training opportunities?
Sample
Answer: The healthcare system is dynamic with new procedures, diseases,
treatment coming. The trends in medicine keep changing. It is important
to keep an important mind to these changes.
8. What is your 5-year plan?
Sample
Answer: I plan to become a senior coder in the next 5 years. I also
plan to complete my Certified Professional Coder-Payer (CPC-P)
certification.
9. How many charts can you code per hour?
Sample Answer: I can code 2 charts per hour.
10. Why did you choose this career?
Sample
Answer: A medical coder provides us with a great opportunity to work in
health care without the physical demand of many health care
professionals.
Miscellaneous
1. What are the common billing errors in medical coding, and how do you prevent them?
Sample
Answer: The most common error is not including sufficient information
for insurance companies to process the claim or accidentally entering
wrong costs or codes. I usually double-check my entries against the
patient file. I ask the physician for any clarification in case I notice
missing details or confusing entries.
2. What method do you use to ensure you enter the data quickly and correctly?
Sample
Answer: While entering medical data, I get into a rhythm of typing the
numbers while reading the patient files while entering the initial data.
I review my work before submitting, pointing at important patient data
on the file, and highlighting the data with my mouse to ensure they
match.
3. What medical specialties have you coded in the past?
Sample
Answer: I have coded for the pediatric, gynecology, and neurology
department. I enjoyed my stint in pediatric coding the most.
4. How do you prioritize your work when entering billing codes for the patient?
Sample
Answer: Before starting my daily workload, I scan the patient files for
urgent billing needs such as getting approval for a patient
prescription medication to continue with the treatment. After that, I
continue with the oldest file first to ensure the patient files are
cleared, and there are no barriers to their treatment.
5. What are the methods for organizing bill payments?
Sample
Answer: My current office uses a digital bill paying portal. We also
maintain a backup paper system for patient files if there is a problem
with the digital system.
6.How would you explain billing codes to a confused patient?
Sample
Answer: I know hospitals can be stressful for the patient. I will
approach the patient with empathy. I will review and confirm the
procedures that were carried out. I would list the codes with the
corresponding procedure. I would ask if the patient any other questions.
7.How would train physician and other staff on medical coding?
Sample
Answer: When training a colleague, I will prepare flashcards with all
of the codes they need to know. I will review simple case files and
gives them feedback on things they missed or misinterpreted while
praising them for the correct code.
8.What would you do if the patient file was unclear?
Sample
Answer: I would get in touch with the concerned doctor to clear any
ambiguity. I prefer gathering all relevant information about the patient
file to prevent errors.
9.What would you do if the patient’s claim is denied?
Sample
Answer: It is important to find out why the claim was rejected. I will
approach the doctor or insurer directly and ask them to explain why the
claim was rejected or was the rejection of an error. The patient will
need to be notified about the rejection.
CLICK the LINK FOR THE TEST
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